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SweetIM Toolbar for Internet Explorer - Help
SweetIM Toolbar for Internet Explorer
Installing & Uninstalling
System Requirements
Privacy
Menu items
Troubleshooting
What is SweetIM Toolbar for Internet Explorer?
SweetIM Toolbar for Internet Explorer adds cool content to your Internet Explorer browser by placing a new toolbar for Free.
You can add your favorite icons and emoticons to any web based application including web
based email (such as Hotmail/Live, Yahoo mail, Gmail etc), Social Networks
(such as MySpace, Live Spaces, etc), forums, blogs and more.
Inserting an item into an email message:
Simply sign in to your web email, and select any of the icons or smileys from the
SweetIM menu located on the SweetIM toolbar. The selected item will be inserted and visible to your friends,
without them needing to download SweetIM.
Inserting an item into a social network page:
Simply sign in to your social network, and select any of the icons or smileys from the SweetIM
menu located on the SweetIM toolbar. Then click on the "Copy Code" button to copy the html code of the item.
You'll then be able to paste the code of that item into your social network page.
The selected item will be inserted and visible to your friends, without them needing to download SweetIM.
If you run into this dialog box:
Click on the "Allow access" button.
Using Search from the toolbar
Search the web directly from your Internet Explorer browser, with our powerful search engine
indexing over 2 billion web pages. Just type your query in the new search box, on the left side of the
SweetIM Toolbar for Internet Explorer and click Enter or the Search button.
Searching other Search Engines from the toolbar
You can also access other powerful search engines including Yahoo! Google and MSN, by placing a query
in the search box and selecting any one of them from the pull down menu, available when
clicking the arrow attached to the Search button.
Highlighting searched text
By clicking on the "Marker" button image on the toolbar you will receive your search results with the
searched query term highlighted in the results page.
Clicking it again, will return your results without the terms highlighted.
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How do I install SweetIM Toolbar for Internet Explorer?
SweetIM Toolbar for Internet explorer is installed automatically when you install SweetIM.
It will work even if you dont have MSN, Yahoo or AIM Messenger installed.
How do I uninstall SweetIM Toolbar for Internet Explorer?
You can minimize the SweetIM Toolbar for Internet Explorer by clicking the right button when placing the
cursor on the toolbar, and then selecting SweetIM Toolbar for Internet Explorer. If you still want to
uninstall SweetIM Toolbar for Internet Explorer and remove it from your computer go to your Windows control panel
and click on Add/Remove programs. Select SweetIM Toolbar for Internet Explorer and click on remove program.
This will effectively remove SweetIM Toolbar for Internet Explorer from your computer.
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Which Internet Explorer and Windows versions are supported?
SweetIM Toolbar for Internet Explorer supports Microsoft Internet Explorer 6.0 and 7.0 and Windows 2000 and higher versions.
Does SweetIM support Firefox?
Yes! SweetIM supports now Mozilla Firefox 2.0 and 3.0. To get it
click here.
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Does the SweetIM Toolbar for Internet Explorer track web surfing?
We take Privacy very seriously. We do not collect any information about the webpages
users visit and do not track their surfing habits. We gather and supply our search and advertising partners,
on an anonymous basis, IP address and the searched term as well as other necessary information
to generate matching search results,
match appropriate ads and offer alternative spelling to miss spelled queries, as done by most common
search engines. We assure you that in all such cases we do not require you to provide any personally
identifiable information such as your name, email address, or telephone number.
For detailed information, please see our Privacy Policy.
How do I clear my search history from SweetIM Toolbar for Internet Explorer?
You can clear the drop search text box on SweetIM Toolbar for Internet Explorer by first clicking on the
SweetIM logo on the left of the SweetIM Toolbar for Internet Explorer, and then selecting in the menu
Tracks Eraser → Clear IE Search History. This will erase all your previous search terms from
the drop search text box.
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Clicking on the SweetIM logo on the left side of the toolbar will open a pull down menu with the following items:
SweetIM Home will open a browser with the SweetIM homepage.
SweetIM Search will open a browser with the SweetIM Search homepage.
SweetIM Message Boards will open a browser with the SweetIM forums, where you can discuss SweetIM related issues with other users.
Tracks Eraser → Clear IE Cookies erases cookies placed on your computer.
Tracks Eraser → Clear IE Cache erases your Internet Explorer cache, making room on your hard disk.
Tracks Eraser → Clear IE Address Bar erases your previous URL address from the browser.
Tracks Eraser → Clear IE History erases your previously visited websites from the History folder.
Tracks Eraser → Clear IE Search History erases you previous Search terms from your browser.
Help → help will open a browser with help about SweetIM Toolbar for Internet Explorer page (this page).
Help → About will open a browser about getting started with SweetIM Toolbar for Internet Explorer.
Help → Update will look for an updated version of SweetIM Toolbar for Internet Explorer.
Help → Uninstall will start the Un-installation process of SweetIM Toolbar for Internet Explorer.
Contact Us will open SweetIM Toolbar for Internet Explorer contact us page, which you can fill out and help us
to make SweetIM better.
Privacy Information will open our Privacy policy page.
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Problems with web email and other web applications
If you are having problems inserting SweetIM emoticons and graphics into Emails, Blogs and Forums,
make sure that "Rich Text Editor" or "Color and Graphics" settings have been selected.
In web based emails, you must be in Compose, Reply or Forward message.
For more help on this issue click here.
Cant find SweetIM Toolbar for Internet Explorer on the browser, how do I make it appear?
Please make sure that you have installed it correctly by checking if it is listed
as "SweetIM Toolbar for Internet Explorer" in the Add/Remove Programs
menu, in the control panel. If it is not listed please install it again from our site.
You can re-enable SweetIM Toolbar for Internet Explorer by going to "View" → "Toolbars" and selecting
"SweetIM Toolbar for Internet Explorer".
For Internet Explorer 6.0 and 7.0 users, check that in "Tools" → "Internet Options" →
"Advanced" → that "Enable third party browser extensions" is selected.
SweetIM Toolbar for Internet Explorer may have been pushed out of the screen by another toolbar.
Click "View" tab, select the category "Toolbars" and then un-check the option
"Lock the Toolbars". To move SweetIM Toolbar for Internet Explorer, place your cursor on the left edge of the
bar and drag it to a new location.
If you see two arrows >> on the far right of the address bar, click on them
to make the SweetIM Toolbar for Internet Explorer appear. See instructions above how to move the toolbar into view.
Reinstall SweetIM Toolbar for Internet Explorer by first Uninstalling it from "Control Panel" → "Add/Remove programs".
Then restart your computer and Install it by clicking here
Check for and remove malicious software that may be installed on your computer and
may be preventing you from viewing SweetIM Toolbar for Internet Explorer or may be disabling it.
You can download anti spyware programs from www.download.com or other download sites.
I'm having trouble uninstalling the Toolbar.
Users must be logged in as an administrator to uninstall SweetIM Toolbar for Internet Explorer.
After logging in, Select to remove "SweetIM Toolbar for Internet Explorer" from the "Add/Remove Programs"
window, in the "Control Panel". If you are unsuccessful, please try installing the toolbar again and
then uninstalling.
Where did my address bar go?
SweetIM Toolbar for Internet Explorer or some other toolbar may have been placed over the address bar or may
have pushed it out of the screen. Click "View" tab, select the category "Toolbars" and then
un-check the option "Lock the Toolbars". Then move SweetIM Toolbar for Internet Explorer to the bottom or left
of the address bar, by placing your cursor on the left edge of the bar and dragging it to a new location.
Then right-click on an open area of a toolbar and select "Lock the Toolbars" so that your
new arrangement does not change.
Why is my Anti-Spyware program tagging SweetIM Toolbar for Internet Explorer as Adware or Spyware?
SweetIM Toolbar for Internet Explorer is not adware nor spyware. We are however a new application that some
anti-spyware programs are unfamiliar with, and therefore might flag as a threat and
recommend to delete or not install. If such an alert pops-up for SweetIM Toolbar for Internet Explorer,
requesting you approval to allow installation, please accept installation, as over one
million happy users have already, and start enjoying SweetIM. Please let us know which
program tagged us as a threat and we will contact them to update their settings.
For other problems which you are experiencing please visit the
rest of our Help section or Contact us.
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Official release March 2008.
Version 2.5.
Works with MSN, Yahoo
& AOL Messenger (AIM).
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